Hannah Rayson
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Recent activity by Hannah Rayson-
What is your Privacy policy?
You can view our Privacy Notice here.
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What are the system requirements for Sparkyard?
Sparkyard has been built as a web application to be run in your internet browser. There is nothing that you need to install on your device. Sparkyard will run successfully on most computers (Window...
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How can I request to join an organisation that already has a subscription?
In order to request to join an organisation that already has a subscription, please follow these steps: Navigate to the 'Manage Account' area of Sparkyard. Click on 'Manage your subscription'. ...
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Can I download MP3s, PDFs and other resources from Sparkyard?
You cannot download MP3s from the Sparkyard platform. You can download PDFs of lyrics or music scores. To do this follow these steps: Navigate to the song you wish to download the lyrics or musi...
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My organisation has reached the maximum user limit, can we increase it?
In some circumstances we can arrange this for you, please contact us to discuss your requirements.
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Why can I not share any more Share Links?
If you are in a trial, you can share a maximum of 5 songs at a time. If you have a subscription, you can share a maximum of 35 songs per organisation at any one time. A link can be accessed by any ...
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What's available with a Sparkyard subscription that is not available in a free trial?
There are a few key differences between a Sparkyard free trial and a Sparkyard subscription: Free Trial Subscription Number of student share links 5 35 Create an organisation with multip...
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My organisation details are not correct, how can I change them?
If you think your organisation details are not correct in our system, you will need to contact us to change them.
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Can my Sparkyard trial be extended?
In some special circumstances we may consider extending a Sparkyard free trial. If you feel like your trial needs extending you can contact us here.
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How many users can I have within my organisation?
The number of user accounts you can have within your organisation depends on the subscription band of your school. UK Schools Band 1 - 0-124 pupils - 12 user accountsBand 2 - 125-224 pupils - 18 us...