Hannah Rayson
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Recent activity by Hannah Rayson-
Can my Sparkyard trial be extended?
In some special circumstances we may consider extending a Sparkyard free trial. If you feel like your trial needs extending you can contact us here.
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How many users can I have within my organisation?
The number of user accounts you can have within your organisation depends on the subscription band of your school. UK Schools Band 1 - 0-124 pupils - 12 user accountsBand 2 - 125-224 pupils - 18 us...
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What is Sparkyard?
Sparkyard is a subscription service from Out of the Ark Music. With Sparkyard you will: Have access to nearly a thousand songs written by award-winning writers. You’ll find a song for every mood a...
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What subscription bands are available for international schools?
There is only one subscription band for international schools, the pricing for which can be seen on our pricing page This enables you to use Sparkyard for any number of children in your school and ...
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What should I do if I can no longer make a CPD workshop I am booked on to?
If you realise that you can no longer make a workshop that you are booked on to, please contact workshops@outoftheark.com as soon as you can.
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Can billing emails be sent to someone other than the Sparkyard account administrator?
Yes! You may want your billing emails to be sent to someone other than the person who administrates your Sparkyard account. You can change the billing email address on your Organisation's account b...
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Does Sparkyard satisfy the suggestions in the MMC (Model Music Curriculum)?
Our music curriculum covers the statutory National Curriculum for England and satisfies a wealth of suggestions made in the Model Music Curriculum (non-statutory). The curriculum in Sparkyard excee...
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How can I add a Purchase Order number for my Sparkyard renewal?
Please note: Please note: These instructions are for renewal of Sparkyard only, if you are purchasing Sparkyard for the first time, you can find the instructions for adding a purchase order number ...
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How do I use the Sparkyard usage report?
The creators of the works within Sparkyard receive royalties from both the purchase of Sparkyard as well as from third-party collecting agencies such as CCLI, CLA and SPML, depending on where and h...
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I keep getting an error when I try to validate my email address
Oh no! We're sorry you're having trouble validating your email address. This can occur when multiple requests for the validation email have been sent, when a new request is generated, all old links...