Hannah Rayson
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Recent activity by Hannah Rayson-
Why do I keep getting logged out of Sparkyard?
Sparkyard has been specifically designed for all users to have their own personal logins. This ensures that everyone in your organization can access Sparkyard without interruption. It will also all...
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My organisation has reached the maximum user limit, can we increase it?
In some circumstances we can arrange this for you, please contact us to discuss your requirements.
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How do I create a playlist?
In this video Naomi shows you how to create a playlist in Sparkyard: You can create a playlist for any occasion using Sparkyard by following these steps. To create a playlist: You can create a ...
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Do you have any tips for creating a Music Policy?
The purpose of a Music Policy is to outline the school’s approach to teaching and provision for Music. It’s very individual and tailored to the school. Often, although not always, the music policy ...
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I pay my Sparkyard subscription via debit/credit card. What happens when I need to renew?
If you wish to continue your Sparkyard subscription, you don’t need to do anything.Your subscription will renew automatically and your payment card will be charged for your nextyear’s subscription....
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Can I be a part of multiple organisations?
Yes, you can be a part of multiple organisations. This is useful if, for example, you are a visiting music teacher and visit a number of schools who have their own Sparkyard account. In order t...
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How do I save my favourite songs?
You can save your favourite songs to make them easy to find any time you need them! Here's how you can do this: Navigate to the song you want to save You can either click the 3 dots next to the ...
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How can I update my card details if my card has expired?
You should receive an email when your card expires with a link to update your details, but you can make sure your card is up to date any time by following these instructions: Go to 'Manage account...
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How do I create a collection?
You can create a collection in Sparkyard by following these simple steps: To create a new collection: Click on "collections" in the left-hand menu in Sparkyard 2. Click on the blue "Cr...
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Where can I find BSL videos in Sparkyard?
You can find BSL videos in Sparkyard by searching BSL in the search bar once logged in: BSL videos are available whether you're a subscriber or a trial user.