I keep getting an error when I try to validate my email address

Oh no! We're sorry you're having trouble validating your email address.

This can occur when multiple requests for the validation email have been sent, when a new request is generated, all old links expire and you must click on the newest link in order to validate.

Even if you have got an error, please try logging into your account to see whether the validation pop-up has disappeared, if it has, you have been successful in validating your email.

If you're having problems identifying which email is the newest one (this can happen if multiple requests were sent in quick succession!) please just let us know and we can re-send you the correct one.

Thank you for your patience.