Hannah Rayson
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Recent activity by Hannah Rayson-
How many users can I have within my organisation?
The number of user accounts you can have within your organisation depends on the subscription band of your school. UK Schools Band 1 - 0-124 pupils - 12 user accountsBand 2 - 125-224 pupils - 18 us...
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My organisation details are not correct, how can I change them?
If you think your organisation details are not correct in our system, you will need to contact us to change them.
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Can my Sparkyard trial be extended?
In some special circumstances we may consider extending a Sparkyard free trial. If you feel like your trial needs extending you can contact us here.
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My organisation has reached the maximum user limit, can we increase it?
In some circumstances we can arrange this for you, please contact us to discuss your requirements.
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Can I be a part of multiple organisations?
Yes, you can be a part of multiple organisations. This is useful if, for example, you are a visiting music teacher and visit a number of schools who have their own Sparkyard account. In order t...
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What's the difference between an administrator and a user?
An administrator has certain account permissions that a user does not have. An administrator can: Manage and invite new users to the organisation Manage the subscription of an organisation See u...
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How long is a Sparkyard free trial?
A Sparkyard free trial is 30 days
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How do I save my favourite songs?
You can save your favourite songs to make them easy to find any time you need them! Here's how you can do this: Step 1 - Navigate to the song you want to save Step 2 - You can either click th...
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How do I create a collection?
You can create a collection in Sparkyard by following these simple steps: To create a new collection: Step 1: Click on "collections" in the left-hand menu in Sparkyard Step 2: Click on the blu...
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Will there be a free trial for Sparkyard?
Yes, there will be a free trial available for schools from early 2022.