Naomi Johnson
- Total activity 18
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Activity overview
Latest activity by Naomi Johnson-
Naomi Johnson created an article,
How long do I have left in my free trial?
Your free trial will last for 30 days. You can check how much longer you have left of your trial in your 'Manage account' area of Sparkyard. If you are unsure of how long you have left, pleas...
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Naomi Johnson created an article,
Can I access my nativities and musicals in Sparkyard?
Yes- you can access everything you've previously purchased independently of your Sparkyard subscription. within Sparkyard. You can find your nativities and musicals under 'Songs and Playlists' ...
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Naomi Johnson created an article,
How do I renew my subscription?
We want you to have uninterrupted access to Sparkyard all year round. Therefore, your subscription operates on a rolling basis and will automatically renew for a further Subscription Period of 12...
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Naomi Johnson created an article,
How can I change my password in Sparkyard?
You can change your password under 'Manage account' and 'reset password' when you're logged in. Please note that you can also do this in your account area on the Out of the Ark website. This c...
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Naomi Johnson created an article,
Can I pay upon invoice or purchase order?
Yes, you can. If you are a UK School or LEA Nursery, yes you can. When you purchase your subscription, you will be given the option to ‘Pay on Invoice’ where you will need to enter your Purchase...
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Naomi Johnson created an article,
Can I cancel my subscription?
We really think you'll love using Sparkyard in every corner of your school life. However, if for any reason you want to cancel your subscription, you can do so. Your subscription will continue u...
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Naomi Johnson created an article,
How long does my subscription last?
Your Sparkyard subscription runs on an annual basis. Your first Subscription Period will begin on the date you purchase a subscription to Sparkyard. It will then renew annually as of then. Spec...
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Naomi Johnson created an article,
How much does Sparkyard cost?
The price of your annual Sparkyard subscription will depend on both the type and size of your organisation. If you are a UK school, you will be offered a subscription package on the basis of the ...
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Naomi Johnson created an article,
How can I pay for my Sparkyard subscription?
There are a few different ways in which you can pay for Sparkyard. We accept payment by credit or debit card, or BACS Direct Debit. If you are a UK School or LEA Nursery, you will also be given t...