You can change your password under 'Manage account' and 'reset password' when you're logged in.
Please note that you can also do this in your account area on the Out of the Ark website. This can be found under 'My account' and 'Account information'.
Your log in details for Sparkyard will always be the same as your Out of the Ark log in details- so please bear this in mind when changing any log in credentials.
If you're unsure and need help changing your password, please give us a call on +44 (0)20 8481 7200 and a member of our team will be happy to assist you.
Specific terms referred to in these FAQs should always be read in the context of our full terms and conditions.
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