Hannah Rayson
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Recent activity by Hannah Rayson-
What's the difference between an administrator and a user?
An administrator has certain account permissions that a user does not have. An administrator can: Manage and invite new users to the organisation Manage the subscription of an organisation See u...
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What does a "session" mean in the Sparkyard curriculum?
The Sparkyard curriculum is divided into sessions, but we know that lots of teachers organise their teaching in different ways to suit their children. You might spread the content of a session over...
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Can I have a CPD workshop just for my school or hub?
If you would like to organise a workshop for just your school or hub, please get in touch with us directly by emailing workshops@outoftheark.com and we will be happy to help further.
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Does Sparkyard provide instrument tuition (tuned or untuned)?
We believe singing is the most accessible and effective route to musical learning and fostering a love of music. Many schools will develop a comprehensive musical offering for their children where ...
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How can I check the date of my Sparkyard renewal?
You can check the date of your Sparkyard renewal by following these instructions: Go to 'Manage account' in the account menu, which is in the top right of your screen on a desktop computer, or in ...
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I am not receiving my validation email
If you have not received your validation email, please check your junk folder. If it is not there then please give us a call on 0208 481 7200 and we will sort this out for you.
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Will other users in my organisation be able to see my purchased nativities and musicals?
If the musical or nativity was purchased for or shared with your school's organisation, then everyone in your organisation should be able to see it within their Sparkyard accounts - under 'Purchase...
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How do I open up the Words On Screen lyric view in Sparkyard?
Here Naomi, one of our Customer Support Specialists, explains how to open up the Words On Screen lyric view in Sparkyard: If you'd like to find out more about Sparkyard, feel free to come alon...
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Why am I getting a pop up that says I don't have an active subscription?
There are a few scenarios that may cause the following pop up to appear in Sparkyard: If you have just accepted an organisation invitationIf you have just accepted an organisation invitation, ...
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How long is a Sparkyard free trial?
A Sparkyard free trial is 30 days