How can I update my card details if my card has expired?

You should receive an email when your card expires with a link to update your details, but you can make sure your card is up to date any time by following these instructions:

• Go to 'Manage account' in the account menu, which is in the top right of your screen on a desktop computer, or in the left-hand menu if you're on a phone.
• Click the link that says “Manage Subscription”: this is in the blue box underneath your organisation details.

• In the pop-up that opens, click the pink “Manage your subscription” button.
• On the page that opens, you’ll have the option to update your card details.