Hannah Rayson
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Recent activity by Hannah Rayson-
Does Sparkyard provide instrument tuition (tuned or untuned)?
We believe singing is the most accessible and effective route to musical learning and fostering a love of music. Many schools will develop a comprehensive musical offering for their children where ...
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How can I check the date of my Sparkyard renewal?
You can check the date of your Sparkyard renewal by following these instructions: Go to www.sparkyard.com and log in to your account. Go to 'Manage account' in the account menu, which is in the to...
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How do I open up the Words On Screen lyric view in Sparkyard?
Here Naomi, one of our Customer Support Specialists, explains how to open up the Words On Screen lyric view in Sparkyard: If you'd like to find out more about Sparkyard, feel free to come alon...
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Why am I getting a pop up that says I don't have an active subscription?
There are a few scenarios that may cause the following pop up to appear in Sparkyard: If you have just accepted an organisation invitationIf you have just accepted an organisation invitation, ...
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I keep getting an error when I try to validate my email address
Oh no! We're sorry you're having trouble validating your email address. This can occur when multiple requests for the validation email have been sent, when a new request is generated, all old links...
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What's the difference between an administrator and a user?
An administrator has certain account permissions that a user does not have. An administrator can: Manage and invite new users to the organisation Manage the subscription of an organisation See u...
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How long is a Sparkyard free trial?
A Sparkyard free trial is 30 days
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I'm trying to log in to Sparkyard but I'm just getting a blank screen on Safari/Chrome, what should I do?
We suggest quitting completely out of apps and restarting the computer first. If there is still an issue then next to try is to make sure you're on the latest version of Safari or Chrome.Safari:Go ...
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Is the Sparkyard music curriculum only for the English Music Curriculum?
The Sparkyard Music Curriculum was crafted with consideration of the music curricula across all UK nations. Designed for flexibility, it offers teachers a wide range of activities that can be tailo...
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Can I change the tempo of a song in Sparkyard to make it slower or faster?
No, this isn't a feature we currently offer in Sparkyard. The tempo of each song is carefully chosen to suit the age range it's written for, but for rehearsal purposes we understand that it is help...